Full Shipping Policy
All orders are shipped from our location in San Diego, California via USPS. Organix Supply Co. ships to all 50 U.S. states and follows the standard methods available by USPS.
To qualify for free shipping, order value must exceed $99, before taxes and ship to address must be within the 48 contiguous states. Terms are subject to change without notice. Shipping fees will be applied to Hawaii and Alaska.
We do not currently offer International Shipping.
We do not ship to APO/FPO addresses.
Most all orders ship within 2 business days from time of order. Business days do not include the weekend or federal holidays.
Tax rate is based on the shipping address and not the billing address.
Lost or Stolen Packages
If the package shows delivered to your address, but is missing you must report the lost package to us within 2 weeks of placing your order. Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge, if stock is available. If stock is not available, we will refund you in full, including your shipping fees.
We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.
Standard Shipping Times
2-5 Business days depending on destination. All packages are coming from our San Diego, Ca facility.